Email: support@alexanderstreet.com
Telephone: 1-800-889-5937
When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.
You can add the video to a playlist by clicking the "Add to Playlist" icon in the top Toolbar. You will go to the "Playlist" feature, described here in Help.

